Privacy policy

Data controller

The data controller is Service Lagoon Field Ltd, operating from Street: Hagley Road West; City: Oldbury; State/province/area: West Midlands; Zip code: B68 0DJ; Country: United Kingdom. Contact: contact@service-lagoonfield.click, telephone 0121544788.

Data we collect

When you submit an enquiry we collect your name, email address, selected engagement interest, and message content. During paid work we may process business contact details of participants, workshop notes, and materials you provide about your applications. Website logs may include IP address and basic technical data needed for security and performance.

Purposes and lawful bases

We process enquiry data to respond to your request (legitimate interests and, where applicable, steps prior to a contract). Engagement data is processed to perform the contract and to meet record-keeping obligations. Analytics cookies, if accepted, are used to understand site usage (consent).

Retention

Enquiry messages are retained for up to 24 months unless a longer period is needed for an active commercial relationship. Contract and invoicing records are retained for six years or as required by United Kingdom tax law. Workshop materials are retained according to the statement of work, typically for the engagement duration plus two years.

Sharing

We do not sell personal data. We may share data with hosting, email, or accounting providers who process it on our instructions, and with professional advisers when required. We may disclose information when required by law.

International transfers

Where a processor stores data outside the United Kingdom, we use appropriate safeguards such as UK adequacy regulations or standard contractual clauses as applicable.

Your rights

Under United Kingdom data protection law you may request access, rectification, erasure, restriction, or portability of your personal data, and you may object to certain processing. You may lodge a complaint with the Information Commissioner’s Office. To exercise rights, email contact@service-lagoonfield.click.

Cookies

See our cookies policy for details on essential and analytics cookies and how to manage preferences.